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CRM: An Introduction to Customer Relationship Management
$99.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Public Relations Boot Camp
$99.00In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. -
Measuring Training Results
$99.00In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Working Smarter: Using Technology to Your Advantage
$139.99In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Microsoft 365 Excel: Part 3: Worksheet Automation
$99.00Manage workbook properties Record, create and edit a macro Create and use a template Use data validation in a workbook -
Microsoft 365 Outlook Part 1: Getting Started With Outlook 365
$99.00Navigate the Outlook interface, perform basic email functions, and use Outlook help. -
Branding: Creating and Managing Your Corporate Brand
$139.99This course will get you started on the road to creating a perfect brand. You’ll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive. -
Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
$99.00In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features. -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Online Tools for Small Business
$99.00At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business. -
GDPR Readiness: Creating a Data Privacy Plan
$99.00After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Communications for Small Business Owners
$99.00If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. -
Microsoft 365 Excel: Part 2: Analyzing Data with PivotTables, Slicers, and PivotCharts
$99.00Create a PivotTable Filter data using slicers Analyze data using PivotCharts