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Microsoft Skype for Business 2016: Customizing Skype for Business
$99.00In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
Microsoft Skype for Business 2016: Getting Started
$99.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information. -
Customer Service Training: Managing Customer Service
$139.99In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.” -
Microsoft 365 Excel: Part 1: Printing Workbook Contents
$99.00Define the basic page layout for a workbook Refine the page layout and apply print options -
Microsoft Teams: Using Other Communication Tools
$99.00In this course you will learn how to use chat, and manage meetings and files. -
Getting Started with Microsoft 365: File Storage and Collaboration
$99.00Store files and collaborate with OneDrive for Business Manage an organization’s activity with Delve -
Unconscious Bias
$99.00This course covers the definition of unconscious bias, the importance of acknowledging and addressing unconscious bias in the workplace and personal settings, how to identify potential biases in personal and workplace settings, how to engage the Five Rs of reducing unconscious bias, and the development of plans and policies to reduce personal and workplace unconscious biases. -
Microsoft 365 SharePoint: User’s Guide
$99.00In this course you will learn how to: Get started with SharePoint, Work with files, and Use advanced features. -
Microsoft 365 Teams: Customizing Your Teams Experience
$99.00Manage your Teams profile Manage teams Add bots and apps to Teams