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Business Succession Planning: Developing and Maintaining a Succession Plan
$139.99This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Public Speaking: Speaking Under Pressure
$139.99This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$139.99In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft 365 SharePoint: User’s Guide
$99.00In this course you will learn how to: Get started with SharePoint, Work with files, and Use advanced features. -
Microsoft 365 Excel: Online: Organizing Worksheet Data with Tables and Charts
$99.00In this course you will learn how to create and modify tables and charts. -
Getting Started with Microsoft 365
$99.00Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365 -
Microsoft 365 PowerPoint Online: Getting Started
$99.00In this course you will learn how to: Get started with PowerPoint Online, Create, edit, and view presentations, and Get help in PowerPoint Online. -
Microsoft 365 OneNote: Online: Working with Notes, Part One
$99.00In this course you will learn how to: use formatting tools, and add images, tables, and other elements to a notebook. -
Getting Started with Microsoft 365: Managing Security
$99.00Manage domains Monitor Microsoft 365 security and compliance -
Building Better Teams
$139.99In this course, you will learn what forms teams can take. You’ll also evaluate your team player type, learn ways to build an effective team, and identify things that you can do to become a good team player. -
Microsoft 365 Excel: Part 3: Auditing and Error Checking
$99.00Tracing cells Error checking Evaluating formulas and using the Watch Window Data List Outlines -
Microsoft 365 Outlook: Online: Using the Calendar Workspace
$99.00In this course you will learn how to: get started with the Calendar workspace, work with events, use the Event window, and use shared calendars. -
Motivation Training: Motivating Your Workforce
$99.00To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate.